Frequently asked questions
Find clear answers about Velqora's features, modules, pricing, integrations, and how our platform helps simplify logistics and streamline business operations.
01
How long does it take to get our team live?
Most teams start with shipment tracking and a first warehouse in a few weeks. Your data model and role setup drive the calendar more than feature count.
02
Can warehouse, fleet and finance share one picture?
Yes. Dispatch warehouse and billing look at the same shipment records so handoffs stop living in spreadsheets and side chats.
03
Will live tracking work with GPS we already run?
Velqora maps devices into Tracking Core so positions feed the live map and exception board without a second dashboard for planners.
04
How do languages and currencies work across companies?
Each company keeps its own language preference and working currencies. Teams switch context without losing the shared operational timeline.
05
What changes when we grow past the Starter plan?
You unlock higher volume limits, more warehouses and deeper controls. Your history stays put so the upgrade feels like capacity, not a migration.
06
Can customers follow shipments without calling our desk?
Share portal views and status updates so customers see progress themselves. Your team spends less time on where is my order calls.
07
How do integrations with ERP, WMS and accounting work?
Velqora connects through guided mapping and APIs so shipments, stock and invoices stay aligned with the systems you already run — without a rip and replace.
08
How is company data kept separate and secure?
Each company works in its own tenant with role-based access. Audit trails, encryption in transit, and regional hosting options keep operational data under your control.
09
What can we see during a free demo or trial?
You walk through live shipment, warehouse and finance flows with sample or your own data so the desk can judge fit before you commit to a plan.
10
Can we import existing shipments and master data?
Yes. Onboarding supports CSV and API imports for partners, SKUs, warehouses and open shipments so teams start from a familiar picture, not a blank portal.