Shipment Ops

Run every shipment from booking through exception closeout

Velqora keeps planning, tracking and delivery exceptions on one operational record so desks, partners and customers share the same truth without chasing status in chat.

Shipment flow

  1. 01

    Plan

    Book and plan work against clear service promises

    Connected
  2. 02

    Track

    Track milestones without a second spreadsheet

    Connected
  3. 03

    Resolve

    Resolve exceptions before customers feel the delay

    Connected
  4. 04

    Prove

    Prove delivery with one operational timeline

    Connected
Work Detail

Follow the shipment from plan to proof

Each stage stays attached to the same record, so handoffs stay explicit and exceptions never lose their owner.

  1. 01Plan

    Book and plan work against clear service promises

    Capture lanes, partners and promised windows in the same place operators already work, so new volume does not start in a private inbox.

    • Service levels stay attached to live work
    • Intake queues show what still needs confirmation
    • Downstream warehouse and fleet handoffs stay visible
  2. 02Track

    Track milestones without a second spreadsheet

    Milestones update from the same record warehouse, fleet and customer teams already trust.

    • Shared milestone history across modes
    • Exception boards that name the next owner
    • Clean status for account teams without duplicate updates
  3. 03Resolve

    Resolve exceptions before customers feel the delay

    When something slips, the desk sees impact, ownership and the next move in one place.

    • Prioritised exception queues
    • Customer ready status without private notes
    • A calmer path from issue to closeout
  4. 04Prove

    Prove delivery with one operational timeline

    POD, milestones and handoff history stay together so audits and QBRs start from facts.

    • Proof of delivery attached to the shipment
    • Fewer “where is my shipment” loops
    • A shared base for SLA conversations
Key Gains

What shipment desks feel day to day

Built for operators who need calm visibility, not another status spreadsheet.

One live timeline

Booking through delivery stays on a single record every desk can trust.

Owned exceptions

Delays and blockers surface with clear next owners instead of silent stalls.

Explicit handoffs

Warehouse, fleet and customer teams see the same milestone state.

Ready proof

POD and history stay attached for customers, finance and audits.

Also Connect

Connect shipment work to the rest of the platform

Shipments compound when warehouse, fleet and integrations sit on the same spine.

Warehouse

Warehouse operations

Turn inbound and outbound floor work into tasks linked to the same shipment.

Explore page

Fleet

Fleet and GPS visibility

Keep vehicles and routes tied to live shipments instead of a separate map.

Explore page

Integrations

Integrations and API

Pull carrier and ERP events into the same operational record.

Explore page
Start Today

Streamline logistics with one intelligent platform

Connect shipments, customers, fleets, warehouses, and finance in Velqora. Cut manual work, see live status, and run operations with confidence.

  • Free 30 day demo
  • Guided setup with the Velqora team

Fleet Sync

Live positions across every asset

Finance Clear

Billing tied to real operations

Live networkEU · MENA

97.2%

On time deliveries

+18%

Ops throughput

Control Tower

Shipments, fleet, and warehouse signals in one live view.

Live Control

End to end operations visibility